Professional Education in Practice Cancellation Policy:
Places on Professional Education in Practice courses are limited so we therefore operate a cancellation policy regarding refunds.
Once you have received confirmation of your place on the training course you will be liable for the whole fee unless we receive written notification of cancellation. Please note that receipt of notification of cancellation will be confirmed – if you do not receive confirmation of cancellation please try to contact us again.
If your delegate fees are to be paid on invoice, all fees must be received within four weeks of the invoice date and prior to your attendance on the course.
Please note that in the event of a cancelled booking or failure to pay the total course fee an administration fee of 15% of the total course fee will be charged. However, if cancelled within four weeks prior to the start date of the course, an administration fee of 25% of the total course fee will be charged.
No refund will be made for bookings cancelled less than two weeks before the event, except in exceptional circumstances and then only at the discretion of the Course Director.
No refund will be made for non-attendance on the course.
While we make every effort to run courses as advertised, we reserve the right to change the timetable and/or the teaching staff without prior notice and to cancel any courses without liability. We will endeavour to inform all participants two weeks before the course is due to take place, although please be aware that this is not always possible. All course fees paid will be reimbursed in full, but we are unable to reimburse any other costs that may have been incurred, including flights and accommodation etc.
Should you have any questions regarding these terms and conditions, please contact Jenny Parr.